standing orders

With the introduction of Door-to-Door campaigns we have bespoke software to incorporate the monitoring of these donors. Despite numerous benefits, the significant increase of recruitment levels has meant that charities have encountered problems with managing and tracking donors.

The system works in almost exactly the same way as payroll giving in that a database is created and bank statements are matched against each donor record to create payment history and associated reports.

The management of standing order donors includes the administration as well as the general tracking and monitoring of the donors, namely:

inputting of new donors
sending out bank mandates/support mail

Since 2004, PGMS have undertaken the administration of Hospice UK payroll giving scheme. They have been instrumental in the charity delivering its donor maintenance and retention program. Their monitoring and reporting service has ensured that we can target and communicate with our supporters confidently. Their experience working in the payroll giving marketplace coupled with a fantastic team liaising with the major stakeholders in payroll giving ensures that we are getting a first class service. PGMS Ltd offers first class support including donor tracking, donor credit identification and tailored reports as part of their administration process. Hospice UK is confident that the service received from PGMS is second to none.